Headleveler

Headleveler has been dedicated to making the highest quality personalized custom pillows recommended by healthcare professionals for over 30 years. They offer a made-to-measure concierge experience with washable, hypoallergenic pillows for adults and children.

Industry
Industrial Manufacturing
Scope
Finance Human Resource Services / PMS Inventory / MRP CRM / Sales / Marketing Website / E-Commerce
Size
<30
Countries
Canada United States

Challenge

As a successful manufacturer and retailer of pillows, Headleveler used an outsourced fulfillment center for their daily operations. They needed better visibility into their order processing progress, inventory levels, and shipment details. Before Odoo, Headleveler used Sage for accounting, manual Excel sheets for inventory control, and faxed orders for submitting orders.
The main challenges and pain points experienced before implementing Odoo were tracking the real-time status of order processing, viewing the stock on hand and shipment, understanding shipment and tracking information on completed orders.

Solution

Headleveler implemented Odoo Sales, Inventory, Manufacturing and Accounting modules. The OBS team managed Headleveler’s migration to Odoo for their global omnichannel sales, warehousing, and distribution functions.

Business Benefits

After implementing Odoo as their new business management software, Headleveler significantly simplified its sales order processes, eliminated the manual processing of orders and re-entry of data between the company and its fulfillment center, and benefited from real-time inventory reconciliation. The introduction of Odoo eliminated all the previous difficulties Headleveler experienced.