The customer success story of Zélé

Zélé is a company specialized in weight loss that develops, manufactures, and distributes food and supplements to support doctors and nutritionists in their treatments.

Zélé was experiencing rapid growth but was using five or six different software solutions for each area of the company, which made information standardization and internal processes complicated.

Zélé's main challenge was to unify all its processes on a single platform. The first company they selected to implement Odoo was too rigid and didn't adapt to Zélé's specific needs, which created limitations and complications. That’s when they found our mexican BOP partner, with whom they were finally able to successfully implement the system.

• System unification: Replaced five or six different software solutions with a single integrated system, Odoo, that centralizes all company information.
• Process automation: Reduced the need to standardize information across departments, eliminating manual tasks and increasing operational efficiency.
• Information transparency: Real-time, transparent access to the same information by all teams, facilitating decision-making.
• Implementation flexibility: Ability to advance the implementation at the pace Zélé needed, thanks to the flexibility of our mexican BOP partner.
• Specialized support: Continuous and specialized support available to solve problems as they arose, ensuring operational continuity.
• Better ROI: The return on investment was very positive, as it avoided the need to hire more staff and optimized internal resources.
• Growth without increasing headcount: Thanks to the efficiency gained with Odoo, Zélé was able to continue growing without having to proportionally expand its operational team.
• Increased innovation capacity: The solid foundation created with Odoo allowed Zélé to launch new products and services more quickly, such as launching a new brand in just two weeks.
• Improved customer service: The implementation facilitated continuous improvements in customer service without the need to expand the commercial and operational workforce.